Digital Payments in 2020: Remote Ordering and Managing Risk
Digital Payments in 2020: Remote Ordering and Managing Risk 2020 has already been a transformative year in digital payments. As COVID-19 continues to impact the market, we’ve seen a massive shift toward ecommerce. This could be a temporary development, but with many stores closed or under limited capacity, it’s likely that many of these new online consumers will stick around. The rise in contactless payment as a result of the coronavirus has been a key trend. Consumers are adopting options like mobile ordering and in-store pickup at an astonishing rate. Experts already anticipated that click-and-collect would be a $35 billion channel by the end of 2020. Ninety-two percent of consumers in the U.S. said they would “definitely” or “probably” try online ordering or delivery services, while 78% said they would be willing to try in-store pickup. This was before the pandemic, so those figures are certainly higher. Click-and-Collect Benefits Merchants, Consumers We’ve already seen a tipping point in favor of ecommerce. And, with consumers… Read More »Digital Payments in 2020: Remote Ordering and Managing Risk